Send us an email

Have you forgotten your password, having technical difficulties, or just looking for a helping hand? Send our friendly customer support team an email.

Please note our customer support team endeavour to respond to all email enquiries within 48 hours. However, if you require immediate support we recommend contacting Oz Lotteries via phone.
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Our guide to Oz Lotteries

Check out our FAQs to see if we can help you out. Otherwise, we're always happy to chat.

Forgot your password?

Having trouble remembering your password? No sweat. Easily reset your password online.

Talk to our support team

Looking for more help? If you'd prefer to chat to someone, please phone us on our details below.


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International Phone
International Fax

Support Call Centre Hours

Mon - Sat: 8:30am to 7:30pm AEST
Christmas Day & Sunday - Closed

Postal Address

GPO Box 2937 Melbourne
Victoria 3001 Australia