Customer Support

Send us an email

Have you forgotten your password, having technical difficulties, or just looking for a helping hand? Send our friendly customer support team an email.

Please note our customer support team endeavour to respond to all email enquiries within 48 hours. However, if you require immediate support we recommend contacting Oz Lotteries via phone.
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Our guide to Oz Lotteries

Check out our FAQs to see if we can help you out. Otherwise, we're always happy to chat.

FAQs & Help

Forgot your password?

Having trouble remembering your password? No sweat. Easily reset your password online.

Reset Password

Talk to our support team

Looking for more help? If you'd prefer to chat to someone, please phone us on our details below.

Australia

Call us
1300 188 911
Send a fax
07 3371 7329

International

International Phone
+61 2 8412 8151
International Fax
+61 7 3371 7329

Support Call Centre Hours

Mon - Sat: 8:30am to 7:30pm AEST
Christmas Day & Sunday - Closed

Postal Address

GPO Box 2937 Melbourne
Victoria 3001 Australia