Customer Support

Send us an email

Have you forgotten your password, having technical difficulties, or just looking for a helping hand? Send our friendly customer support team an email.

Please note our customer support team endeavour to respond to all email enquiries within 48 hours. However, if you require immediate support we recommend contacting Oz Lotteries via phone.
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Support Call Centre Hours

Mon - Sat: 8:30am - 8:30pm AEDT
Sunday: Closed

Postal Address

GPO Box 2937 Melbourne
Victoria 3001 Australia