Privacy Policy

At Ozlotteries.com, we would like to assure you that we take your information and privacy very seriously. The following is a description of what we do and don't do with your details.

Why we collect personal information

Any personal information that you submit will be used simply to process your orders and is protected by our secure server.

How we collect personal information

Ozlotteries.com collects personal information in a number of ways, including:

• directly from you, such as when you enter your personal details on our website (eg during account set up);
• from third parties such as our affiliates;
• information provided through the use of cookies.

What are cookies?

• Cookies are alphanumeric identifiers that are placed on your computer's hard drive through your web browser.
• Cookies enable our systems to recognise your browser and maintain your purchasing details in your shopping basket.
• By disabling cookies, you will not be able to participate in some of the features offered by Ozlotteries.com.
• Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. As there are many browsers in the marketplace, the easiest way to change your settings is by searching for Cookies in your Help/Contents and Index option on your browser.
• We recommend that you leave your Cookies enabled; otherwise you will not be able to purchase lotto tickets with us.
• Our cookies don't send us back any information about your computer or any other information on your hard drive.

How we use Personal Information

Information that you have provided us with, will be used in the following ways:

• identify you and to assist you to subscribe to our website services;
• provide the services you require;
• administer and manage those services, including charging, billing and collecting debts;
• conduct appropriate checks for credit-worthiness and for fraud;
• inform you of ways the services provided to you could be improved;
• research and develop our services;
• maintain and develop our business systems and infrastructure, including testing and upgrading of these systems;
• to communicate to you new products and services and also at times, the opportunity to uptake on special promotions or offers. You have the option to opt-out of this communication by following the one-click unsubscribe link available at the bottom of every promotional message;
• it is important to note that we only send periodical communications to people who have "opted in" to receive it. We do not set out to "spam" our members in any way and honour their right to privacy.

Disclosing Personal Information

Ozlotteries.com is not involved in the selling, trading or alternative unauthorised use of personal information.

Ozlotteries.com does use various details to verify information given to us by our members. At times, we use:

• names on member accounts to compare with information on credit cards;
• we use member phone numbers and email addresses provided to us to communicate with customers about payments;
• we use member addresses to check against credit card billing addresses etc.;
• in cases where fraud or other crime is suspected, we do communicate with police, banks and other relevant authorities;
• many of these checks are done manually and communication is handled carefully by a member of Ozlotteries.com’s own Customer Support team.

From time to time, we may provide statistical information about sales, trading patterns and navigation techniques to reputable third parties. This will simply comprise data collected about you and other users to form aggregate results. It will not include any direct personal information that identifies you as our customer.

Any changes to our information collection policies will be posted on this page. By using the Ozlotteries.com site, you are consenting to the collection of information by Ozlotteries.com.

Help us to ensure we hold accurate information

Ozlotteries.com takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of the information we hold depends to a large extent on the information you provide.

You can easily edit the personal information you provide to us on our website.  To do so, you will need to log into My Account, using your username and password.

Children’s privacy

Children’s privacy is very important to us. Children under the age of 18 are not allowed to set up an account with Ozlotteries.com. While Ozlotteries.com will make every reasonable effort to ensure that children's privacy and other rights are not compromised, it is ultimately the responsibility of parents to monitor their children's Internet usage.

Contact Us

We invite you to contact us if you have questions about this policy.